Restaurant CRM + POS + Loyalty Platform

Turn First Time Guests Into Lifelong Regulars

Boost repeat visits and increase guest spend with restaurant CRM software + POS integration. Manage loyalty programmes, collect customer feedback, and run automated campaigns—all in one platform.

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Trusted by 2000+ Restaurants

Turn First-Time Guests Into Lifelong Regulars

  • Boost Retention: Stop losing first-time diners and start building a loyal customer base.
  • Capture Insights: Never lose guest feedback again with streamlined, automated collection tools
  • Simplify Loyalty: Eliminate the complexity of managing rewards and engagement programs.
  • Data-Driven Growth: Turn unused guest data into targeted marketing that drives long-term revenue.

Benefits

Key Benefits of PosBytz CRM

Smart Feedback & Reviews

  • Collect real-time feedback from dine-in and WhatsApp interactions effortlessly
  • Automatically send review invitations to satisfied customers on Google and social platforms
  • Manage all guest feedback from a single, easy-to-use dashboard
  • Track feedback trends to identify service gaps and improve guest experience
  • Increase positive reviews and strengthen your restaurant’s online reputation

Automated Campaigns

  • Send personalised WhatsApp, SMS, and email offers automatically
  • Launch targeted campaigns based on customer visits and spending patterns
  • Integrate marketing campaigns seamlessly with POS and CRM data
  • Engage every guest at the right time with smart automation workflows
  • Increase repeat visits and customer loyalty through consistent communication

Loyalty Rewards

  • Create and manage flexible loyalty programs directly from your CRM
  • Reward repeat customers with points, discounts, and exclusive offers
  • Track customer engagement and redemption history in real time
  • Encourage frequent visits and increase average order value
  • Build long-term customer relationships through personalised rewards

Multi-Channel Marketing

  • Reach customers instantly through SMS, email, and WhatsApp campaigns
  • Use smart segmentation to target guests based on behaviour and preferences
  • Trigger automated messages at the right time for maximum engagement
  • Deliver consistent brand communication across all channels
  • Increase response rates and conversions with personalised messaging

Customer Retention

  • Track customer behaviour and visit patterns with advanced analytics
  • Automate follow-ups and personalised offers to retain loyal guests
  • Identify high-value customers and nurture long-term relationships
  • Increase customer lifetime value through smart engagement strategies
  • Convert one-time visitors into regular customers with CRM automation

Testimonials

Hear what our satisfied customers have to say

Karakccino, UAE

Owner - Mr. Aadil Siddique

As a fast-growing QSR brand with 6+ outlets, PosBytz ERP helps us maintain speed, consistency, and control. The powerful CRM drives loyalty programs, captures customer feedback, and runs targeted WhatsApp campaigns. With integrated online ordering, real-time inventory, and seamless accounting, we scale efficiently and serve smarter every day.

Bait Al Mandi

IT Manager - Dubai

Across our 25+ UAE outlets, PosBytz ERP empowers us with centralized control and a powerful CRM that tracks customer feedback, manages loyalty programs, and runs targeted WhatsApp campaigns to drive repeat business. With integrated online ordering, real-time inventory, and seamless accounting, we operate smarter and grow stronger.

Gil Bunsik

Operational Head - Dubai

With PosBytz ERP, managing our delivery-focused operations has become effortless. Seamless integration with multiple delivery aggregators centralizes all orders into one POS system, eliminating errors and improving kitchen efficiency. The powerful CRM helps us track customer preferences, capture feedback, and run targeted campaigns that drive repeat orders. PosBytz enables us to deliver authentic Korean flavors with operational excellence every day.

Why Choose

Why Restaurants Choose PosBytz CRM

An all-in-one platform to increase repeat customers, improve guest experience, and simplify restaurant operations.

Unified Customer Dashboard

Manage customer profiles, loyalty points, feedback, campaigns, and guest insights from a single dashboard.

CRM Built for Restaurants

POS-integrated CRM to automate marketing, track guest behaviour, and boost repeat visits.

Smart Loyalty & Rewards

Flexible reward programs that increase order value and build loyal customers.

Automated Campaigns

WhatsApp, SMS, and email campaigns based on visits and customer behaviour.

Google Review Automation

Collect feedback and automatically boost your online reputation.

Complete Restaurant ERP

POS, inventory, ordering, accounting, reports, and CRM in one platform.

Ready To Turn One-Time Guests Into Loyal Regulars?

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Contact Us

Let’s Build Something Great Together

Contact Details

Address

DIFC, Innovation One Building,
Dubai, United Arab Emirates - 500001

Phone

+971 52 116 7780

Email

support@posbytz.com

Business Hours

Monday - Friday: 9AM – 6PM